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Privacy Policy for L3D PrintForge

Last updated: 06/04/2026


L3D PrintForge ("we", "us", or "our") is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.


1. Who We Are

Business Name: L3D PrintForge
Business Type: Sole Trader
Location: Saltmills, County Wexford, Ireland
Email: L3DPrintforge@gmail.com

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.


2. What Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely by third-party providers)

  • Uploaded files or images (such as photos for custom products)

  • Messages or enquiries you send to us

  • Website usage data (such as cookies and analytics)

We only collect information that is necessary to provide our services.


3. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Create custom products

  • Respond to enquiries

  • Deliver products to you

  • Provide customer support

  • Improve our website and services

  • Comply with legal and tax obligations

We will never sell your personal information to third parties.
 

4. Legal Basis for Processing Your Data

Under GDPR, we process your personal data based on:

  • Contract — to provide the products or services you requested

  • Legal obligation — to comply with tax and business laws

  • Legitimate interest — to operate and improve our business

  • Consent — where you have given permission (for example, accepting cookies)
     

5. File and Photo Uploads

If you upload files or images to us (for example, photos for light boxes or custom designs):

  • We will use the files only to create your requested product

  • Files will not be shared with others unless necessary to complete your order

  • Files may be stored temporarily for production and record-keeping purposes

  • Files will be deleted when no longer required
     

6. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

  • Payment providers (e.g., Stripe, PayPal)

  • Delivery companies (e.g., An Post, courier services)

  • Website hosting providers

  • Accountants or legal advisors (if required)

These parties are required to protect your data.
 

7. How Long We Keep Your Data

We keep personal data only as long as necessary.

Typical retention periods:

  • Order and invoice records — up to 6 years (for tax purposes in Ireland)

  • Customer messages — as needed for customer service

  • Uploaded files — until the order is completed or shortly afterwards
     

8. Cookies

Our website may use cookies to improve your experience.

Cookies help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

You can disable cookies in your browser settings at any time.
 

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Receive a copy of your data

  • Withdraw consent at any time

To exercise these rights, contact us using the details above.

You also have the right to lodge a complaint with the:

Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie
 

10. Data Security

We take reasonable steps to protect your personal data, including:

  • Secure website connections (HTTPS)

  • Password-protected systems

  • Trusted payment providers

  • Limited access to personal data
     

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

L3D PrintForge
Email: L3DPrintforge@gmail.com
Location: Saltmills, County Wexford, Ireland

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